Dutch Speaking Technical Support Agent - Remote In Greece - 1722 Euro Per Month at Mercier Consultancy MD

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Dutch Speaking Technical Support Agent - Remote In Greece - 1722 Euro Per Month at Mercier Consultancy MD. Mercier Consultancy MD is seeking a Dutch Speaking Technical Support Agent to work remotely from Greece, offering a competitive salary of 1722 Euro per month. This position is perfect for individuals who are enthusiastic about technology and customer service, and who are looking to make a difference by helping our Dutch-speaking clients navigate technical challenges related to our products.. Key Responsibilities. . Provide high-quality technical support to Dutch-speaking customers via telephone, email, and live chat.. . Diagnose and resolve technical issues efficiently and effectively.. . Guide customers through solutions with clear and concise instructions.. . Accurately document customer issues and solutions within our support system.. . Collaborate with the product and engineering teams to escalate complex technical issues when necessary.. . Keep up-to-date with product changes and developments to continuously improve the support experience.. . . Fluency in Dutch (both written and spoken) is essential; knowledge of English is a plus.. . Prior experience in a technical support role is preferred.. . Strong ability to analyze problems and provide effective solutions.. . Excellent communication skills to explain technical concepts clearly to customers.. . Proficient in using customer support tools and CRM platforms.. . Ability to work independently and efficiently in a remote environment.. . A strong interest in technology and a commitment to exceptional customer service.. . Company Location: Greece.