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Swedish Speaking Customer Service for Health & Wellness Products Department at Mercier Consultancy Europe. Mercier Consultancy is seeking a Swedish Speaking Customer Service Agent to join our Health & Wellness Products Department. In this vital role, you will assist our Swedish-speaking customers in navigating our wide range of health and wellness products, addressing their inquiries and ensuring a smooth purchasing experience. Your responsibilities will include providing product information, processing orders, and resolving any issues that may arise. If you are passionate about health and wellness, possess excellent communication skills, and thrive in a customer-focused environment, we would love to hear from you!. Responsibilities. . Deliver exceptional customer service in Swedish for inquiries related to health and wellness products.. . Assist customers with placing orders, managing returns, and providing product information.. . Handle questions regarding product benefits, usage instructions, and ingredient lists.. . Resolve customer complaints and issues efficiently and with a positive attitude.. . Document customer interactions accurately to maintain comprehensive records.. . Collaborate with product teams to ensure customer needs are met effectively.. . Stay informed about health and wellness trends to provide informed recommendations to customers.. . . Fluency in Swedish and English, both written and spoken.. . Experience in customer service, particularly in the health or wellness industry is preferred.. . Strong communication and interpersonal skills with a commitment to customer satisfaction.. . Ability to manage multiple inquiries and tasks efficiently.. . Familiarity with customer service software or order management systems is advantageous.. . Detail-oriented with good problem-solving abilities.. . Willingness to work flexible hours, including weekends and holidays, if required.. . Company Location: Greece.