German Speaking Tech Support roles for leading tech companies - Paid Relocation at Patrique Mercier Recruitment JP. Patrique Mercier Recruitment JP is thrilled to offer an exciting opportunity for German-Speaking Technical Support Specialists to join leading tech companies with paid relocation! This role allows you to make a significant impact while living and working in a vibrant environment. As a specialist in this role, you will provide exceptional technical support to German-speaking customers, ensuring they receive timely and effective solutions to their technical issues. Join a forward-thinking team where your expertise will be appreciated, and enjoy the benefits of working in a thriving, multicultural setting!. Responsibilities. . Provide outstanding technical support to German-speaking clients through various communication channels, including phone, email, and chat.. . Troubleshoot and resolve technical issues swiftly to enhance customer satisfaction.. . Maintain a comprehensive understanding of the company’s products and services to provide accurate guidance.. . Document customer interactions and technical problems thoroughly in the CRM system.. . Collaborate with colleagues to enhance service delivery and improve customer experiences.. . Participate in ongoing training to keep your product knowledge current and improve service skills.. . Use customer feedback to contribute to the continuous improvement of support processes.. . . Fluency in German and English, both written and spoken.. . Excellent communication and interpersonal skills centered on customer service.. . Previous experience in technical support or customer service is highly valued.. . Strong problem-solving skills and attention to detail.. . Capacity to thrive in a fast-paced work environment.. . A proactive mindset with a willingness to learn and adapt.. . Willingness to relocate with assistance to a new location and embrace a diverse culture.. . Company Location: Germany.
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