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Senior Product Quality Specialist at Neo Group. We’re looking for a Product Quality Specialist who will not only validate our product releases but also pioneer AI-powered testing approaches to ensure the highest quality for our customers. This role is embedded in the Product organization, focusing on real-world quality validation, analytics-driven issue detection, and automation of customer journeys.. Responsibilities. . Ensure end-to-end quality of product features. . Apply deep knowledge of using AI tools for product quality control and combine hands-on validation with AI-augmented testing to scale coverage.. . Develop and maintain product test documentation to align with product requirements.. . Validate key user flows. Run Customer Journey Tests (CJM): Simulate and monitor end-to-end user flows (registration, login, payments, core product flows) on production.. . Monitor product health: Check metrics, dashboards, and analytics to spot anomalies or quality issues after launch. . Support fast iteration: Be embedded in the Product team to give rapid feedback on whether new releases meet real-world use cases.. . Perform cross-platform testing (desktop, mobile web, native apps).. . Collaborate with product managers and designers to define acceptance criteria and ensure clear test coverage.. . Investigate and reproduce customer-facing issues; document findings with clarity and precision.. . Monitor product releases, participate in sprint ceremonies, and contribute to release go/no-go decisions.. . Support localisation and regulatory testing for multiple jurisdictions.. . . Advance English (C1+) (for reading documentation, reporting, and communication).. . Possibility to work in CET time zone (+/- 1 hour).. . 5+ years experience in software testing, QA, or product operations with a strong focus on customer experience.. . Specialized or close to specialized education (preferably technical). . Availability of certificates of training, completion, additional courses, etc.. . Solid understanding of analytics tools (e.g., Amplitude, GA, Mixpanel, or similar). . Ability to design and execute practical, outcome-driven test cases without over-engineering.. . Strong collaboration skills; comfortable working directly with product managers, engineers, and stakeholders.. . Proactive mindset; you don’t just report issues, you help define what good looks like. . Additional Application Requirements:. . Candidates must attach a cover letter highlighting their main professional achievements over the past two years. (The cover letter should not exceed one A4 page in length). . Recommendations from previous employers will be considered a strong advantage.. . Company Location: China.