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Polish Speaking Customer Service For An Online Travel Agency at Patrique Mercier Recruitment By Petra. Patrique Mercier Recruitment PT is excited to offer a fantastic opportunity for a Polish Speaking Customer Service Representative for an online travel agency. In this role, you will be instrumental in assisting Polish-speaking customers in planning and booking their travel experiences. As a key representative for a vibrant and fast-growing industry, you will provide exceptional support and guidance, ensuring that every customer has a seamless travel journey. If you are passionate about travel and enjoy helping others, we would love to hear from you!. Key Responsibilities. . Provide high-quality customer support in Polish, addressing inquiries related to travel bookings, itineraries, and customer service issues.. . Assist customers with changes, cancellations, and modifications to their travel plans, ensuring a smooth experience.. . Document customer interactions accurately, maintaining detailed records of inquiries and resolutions.. . Collaborate with travel suppliers and partners to resolve booking issues and ensure customer satisfaction.. . Stay informed about travel policies, destinations, and industry trends to provide knowledgeable assistance to customers.. . Engage proactively with customers to build rapport and foster long-term relationships within the travel community.. . Participate in ongoing training to enhance your product knowledge and customer service skills.. . . Fluency in Polish and strong communication skills in English, both written and spoken.. . Previous customer service experience, preferably within the travel industry, is highly desirable.. . Strong problem-solving skills and a customer-oriented approach to service.. . Excellent verbal and written communication abilities to interact professionally with customers.. . Able to manage multiple inquiries and prioritize effectively in a fast-paced environment.. . Attention to detail and strong organizational skills for maintaining accurate customer records.. . A genuine passion for travel and helping customers plan their perfect trips will be a significant advantage.. . Company Location: Greece.