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ServiceNow Discovery and Integration Specialist - End User Devices at DMV IT Service. Job Title:.  ServiceNow Discovery and Integration Specialist .  . Location:.  Bethesda, MD.  . Employment Type:.  Contract. About Us:.  DMV IT Service LLC is a trusted IT consulting firm, established in 2020. We specialize in optimizing IT infrastructure, providing expert guidance, and supporting workforce needs with top-tier staffing services. Our expertise spans system administration, cybersecurity, networking, and IT operations. We empower our clients to achieve their technology goals with a client-focused approach that includes online training and job placements, fostering long-term IT success.. Job Purpose:. We are looking for a highly experienced . Senior ServiceNow Discovery & Integration Specialist. to lead the implementation and enhancement of ServiceNow Discovery and Service Graph Connectors. This individual will support the seamless migration of data sources related to end-user devices into the Configuration Management Database (CMDB), ensuring full integration with Hardware Asset Management (HAM) and Software Asset Management (SAM) processes. This role plays a critical part in ensuring data integrity and automation within our CMDB and reports directly to the Director of IT Asset & Configuration Management.. Key Responsibilities:. . Lead the . design, deployment, and optimization. of ServiceNow Discovery and Service Graph Connectors across enterprise environments. . . Develop . secure and scalable integrations. between ServiceNow and external systems using REST/SOAP APIs and ServiceNow IntegrationHub ETL. . . Oversee the implementation of ServiceNow’s . Identification and Reconciliation Engine (IRE). for effective data mapping, transformation, and reconciliation. . . Collaborate with HAM/SAM teams to ensure . alignment of Discovery data. with asset lifecycle and compliance requirements. . . Configure and manage . MID Servers. , including schedule optimization, credential setup, and endpoint configuration. . . Execute . custom scripting and automation. using JavaScript, PowerShell, or Python to enhance Discovery and integration processes. . . Provide . strategic leadership. in the migration and transformation of CMDB data for end-user devices. . . Partner with infrastructure, security, and platform teams to ensure integrations support IT operations and compliance standards. . . Create and maintain comprehensive . documentation and training materials. for internal stakeholders. . . Offer subject matter expertise on . ServiceNow platform best practices. , integration troubleshooting, and continuous improvement efforts. . . Required Skills & Experience:. . Bachelor's degree in Computer Science, Information Technology, or a related field. . . 5+ years of hands-on experience with . ServiceNow Discovery. , CMDB, and integrations in large-scale enterprise environments. . . Deep technical understanding of . ServiceNow data models. , MID Server architecture, and . Service Graph Connectors. . . . Proven experience integrating Discovery results into . Hardware and Software Asset Management (HAM/SAM). processes. . . Advanced scripting skills using . JavaScript. , . PowerShell. , or . Python. . . . . ServiceNow Certified Implementation Specialist – Discovery. certification (required). . . Strong written and verbal communication skills with the ability to convey complex technical concepts to non-technical stakeholders. . . Preferred Skills & Experience:. . Familiarity with integration of ServiceNow with . MS Intune, SCCM, JAMF, and BigFix. . . . Experience with . ServiceNow ACC-V. . . . Understanding of . security and compliance frameworks. related to network and asset management. . . In-depth knowledge of . hardware asset lifecycle management. , model normalization, and compliance tracking. . . Project leadership experience involving . cross-functional collaboration. and stakeholder engagement. . . Proven customer-centric approach with the ability to assess needs and influence technical direction. . . Company Location: United States.