Dutch Speaking Customer Service for HealthTech Company - Work Remote In Greece at Mercier Consultancy MD. Mercier Consultancy MD is excited to offer an opportunity for Dutch Speaking Customer Service Representatives for a leading HealthTech Company, with the flexibility to work remotely from Greece. This role is perfect for individuals who are passionate about healthcare technology and customer service. As a member of our dedicated team, you will assist customers in navigating their inquiries related to health technology products and services while communicating effectively in Dutch.. Key Responsibilities. . Manage customer inquiries related to health technology products, services, and functionalities via phone, email, and chat in Dutch.. . Provide comprehensive information on product features, usage guidelines, and troubleshooting.. . Assist customers with account-related questions and technical support as necessary.. . Resolve customer issues and complaints efficiently, ensuring high levels of satisfaction.. . Document all customer interactions accurately in our CRM system for effective follow-up.. . Collaborate with technical teams to provide timely feedback and improve customer experiences.. . Stay updated on new product developments and healthcare industry trends to offer informed support.. . . Fluency in Dutch (both written and spoken) is essential; proficiency in English is a plus.. . Experience in customer service, preferably within the healthcare or technology sectors.. . Strong communication skills with the ability to explain complex concepts clearly.. . Excellent problem-solving abilities and a customer-driven mindset.. . Ability to manage multiple inquiries and prioritize effectively in a remote setting.. . Familiarity with CRM software and other customer service tools is desirable.. . Willingness to work flexible hours, including evenings and weekends as needed.. . Company Location: Greece.
Dutch Speaking Customer Service for HealthTech Company - Work Remote In Greece at Mercier Consultancy MD