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Spanish Speaking Customer Service for Renewable Energy industry at Mercier Consultancy MD. Mercier Consultancy MD is thrilled to offer an opportunity for Spanish Speaking Customer Service Representatives in the Renewable Energy industry. If you are passionate about sustainability and have a strong commitment to customer support, this role is perfect for you. You will be responsible for assisting customers with their inquiries related to renewable energy solutions, ensuring they receive the information and support they need in Spanish.. Key Responsibilities. . Respond to customer inquiries regarding renewable energy products and services via phone, email, and chat in Spanish.. . Provide information on installation processes, energy efficiency, and product specifications.. . Assist customers with account management, billing inquiries, and service changes.. . Resolve issues and complaints effectively, ensuring customer satisfaction.. . Maintain accurate records of customer interactions in the customer relationship management (CRM) system.. . Collaborate with sales and technical teams to enhance customer experience and service delivery.. . Stay updated on industry regulations and advancements in renewable energy to provide accurate information.. . . Fluency in Spanish (both written and spoken) is essential; proficiency in English is a plus.. . Previous experience in customer service, ideally within the renewable energy sector.. . Strong communication skills and a customer-centric attitude.. . Ability to convey technical information in an accessible and friendly manner.. . Exceptional problem-solving abilities and attention to detail.. . Proficient in using customer service software and CRM systems.. . Flexibility to work various shifts, including evenings and weekends if required.. . Company Location: Greece.