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Business Development Representative at Remote Raven. We are looking for a Virtual Assistant to support our operations, sales, and customer service teams. The right candidate will be detail-oriented, organized, and comfortable managing both administrative tasks and customer interactions. .  . Responsibilities . 1. Phone Answering & Customer Support . Answer incoming calls from existing customers and new leads. . For new leads: Collect all required information (name, email, company name, phone number, and needs) and schedule tours or meetings directly on a sales manager’s calendar. . For existing customers: Assess their needs, provide assistance when possible, and escalate urgent requests to a sales manager. . 2. Administrative Functions . Update and maintain internal databases using the Customer Activity workbook. . Process new customer signups by: . Filing agreements in the internal database . Updating invoicing workbooks . Adding customers to the billing system . Sending onboarding emails . Manage account changes and customer cancellations. . 3. Accounts Receivable Support . Monitor and track monthly invoices generated for customers. . Verify invoices are issued properly and track payments in internal documents. . Identify and follow up on failed payments, expired/invalid payment methods, and overdue accounts. . Contact customers directly (phone/email) to resolve billing issues. . 4. Sales Support . Conduct outbound sales calls to food vendors and food trucks from provided lead lists to promote BLT Kitchens services. . Call existing customers nearing renewal to close renewals and update internal records. . Research potential new leads using online tools (e.g., Maricopa County Health Department vendor lists) to build a pipeline of prospective members. . 5. Support with our other brands . Support customer outreach for our other brands including AZ Lemonade Stand and Scratch Culinary . AZ Lemonade Stand – Calling previous customers to stock AZ Lemonade Stand again.  Calling potential customers asking if a rep can deliver samples. . Scratch Culinary – Calling previous customers who stopped ordering meals to ask about interest.  Scheduling health fairs or sign up days at gyms or businesses. .  .  . Qualifications . Excellent English communication skills (verbal and written) are required. . Spanish language skills are highly preferred. . Prior experience in customer service, sales support, or administrative/VA roles strongly preferred. . Comfortable making outbound calls and speaking directly with customers. . Strong organizational skills with attention to detail. . Proficient in working with spreadsheets, databases, and scheduling tools (Google Workspace familiarity required). . Self-motivated, dependable, and able to manage tasks with minimal supervision. . This is a 100% Remote Work. Full time. US time zone. Up to $8/hr. Company Location: Nicaragua.