We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Dutch Speaking Customer Service for Media & Entertainment industry at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Dutch Speaking Customer Service Representative in the vibrant Media & Entertainment industry. This position will allow you to engage with clients and customers while supporting a well-known company that drives creativity and innovation in entertainment.. Responsibilities. . Provide outstanding customer service to Dutch-speaking clients through various channels such as phone, email, and live chat, addressing inquiries about products and services in the media and entertainment sector.. . Assist customers with troubleshooting issues related to media subscriptions, streaming services, and billing inquiries.. . Communicate effectively to understand and resolve customer concerns, ensuring a seamless experience throughout their customer journey.. . Stay informed about the latest media trends and company offerings to provide accurate and relevant assistance.. . Document customer interactions thoroughly, providing feedback for service improvement initiatives.. . Collaborate with other departments to escalate and resolve complex customer issues efficiently.. . Contribute to the overall satisfaction and loyalty of our customer base by providing friendly and professional service.. . . Fluency in Dutch and English, both written and spoken.. . Prior experience in customer service, preferably within the media or entertainment industry, is advantageous.. . Excellent communication and interpersonal skills.. . Strong problem-solving abilities and the capacity to work in a fast-paced environment.. . Familiarity with customer service software and CRM systems.. . Detail-oriented with strong organizational skills.. . A passion for media and entertainment, with an understanding of current trends.. . Company Location: Netherlands.