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Appointment Setter/Customer Service Representative (001-00170) Hunt StLooking for Filipino (Philippines-based) candidates. Job Role: .  Appointment Setter/Customer Service. Work Schedule: . Monday - Friday, 8:30AM -5:30PM AU Time Zone . Salary range: . $1200 - $1500 AUD. Who We Are: . At Hunt St we help Australian companies directly hire top 5% remote talent in the Philippines. You will be hired directly by the client, typically as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote so you'll be able to work from home. . Who The Client Is:. The client is a fast-growing renewable energy company providing solar, battery, and energy investment solutions across Australia. Our mission is to help homeowners and businesses reduce or eliminate their power bills through innovative, future-focused energy packages. As we expand our customer base, we're looking for a professional and reliable team member to join us remotely as an Appointment Setter and Customer Liaison Officer.. Role Overview: . As an Appointment Setter/Customer Service Representative, you will handle outbound calls to warm leads, respond to inquiries across multiple channels, and schedule appointments for the sales team. You'll manage CRM updates, provide pre-sales support, and relay customer feedback to enhance sales and marketing efforts. This role requires strong communication, attention to detail, and effective coordination with an Australian-based team.  . Responsibilities:. . Outbound Calling: Contact warm leads via phone to pre-qualify interest and set appointments for the sales team.. . Inbound Handling: Respond to website/chat/social media inquiries and follow up in a timely and professional manner.. . CRM Management: Accurately update lead and customer information in the CRM system (e.g. GoHighLevel, HubSpot, etc.).. . Customer Liaison: Act as the point of contact for customers during the pre-sales process, providing updates and answering common queries.. . Calendar Coordination: Schedule and confirm appointments between leads and our Australian-based sales consultants.. . Feedback Loop: Relay customer feedback and objections to the marketing and sales team to help refine messaging.. . Qualifications:. . Proven experience in appointment setting, customer service, or telemarketing (ideally for AU, US, or UK-based companies).. . Excellent English communication skills – both spoken and written.. . Quiet, professional home office setup with reliable internet.. . Experience with CRM tools and virtual phone systems.. . Strong attention to detail and ability to multitask.. . Motivated, reliable, and proactive team player.. . Nice to Have:. . Background in solar, energy, or home improvement industries.. . Familiarity with Australian time zones, customer expectations, and culture.. . Experience with lead generation tools or running SMS/email follow-up campaigns.. . What We Offer:. . Flexible working environment (AU daytime hours).. . Training and support from an experienced Australian team.. . Long-term growth opportunities in a fast-scaling business.. . Access to modern CRM tools and work systems.. Company Location: Philippines.