Exciting Opportunity: German Speaking Customer Care Agent Incl. Paid Relocation at Patrique Mercier Recruitment JP

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Exciting Opportunity: German Speaking Customer Care Agent Incl. Paid Relocation at Patrique Mercier Recruitment JP. Patrique Mercier Recruitment JP is thrilled to present an exciting opportunity for a German Speaking Customer Care Agent for an international Consumer Goods Manufacturer in a hybrid work setting in Greece! . In this role, you will leverage your language skills and customer service expertise to support our clients in providing exceptional service. As a German Speaking Customer Care Agent, your primary focus will be on responding to customer inquiries through various channels while ensuring satisfaction and building long-term customer relationships. If you are enthusiastic, customer-oriented, and looking for a role that offers both freedom and responsibility, we invite you to apply!. Responsibilities. . Effectively communicate with German-speaking customers via phone, email, and chat, providing outstanding support.. . Handle customer inquiries and resolve issues with professionalism and efficiency.. . Document customer interactions accurately in the CRM system.. . Collaborate with team members to ensure seamless service delivery.. . Participate in training sessions to stay updated on products and services.. . Gather customer feedback and provide insights to management for service improvement.. . Contribute to a positive team culture and assist in onboarding new team members.. . . Fluency in German and English, both spoken and written.. . Excellent interpersonal and communication skills.. . Knowledge over Technical Troubleshooting is advantageous.. . Prior customer service experience is preferable.. . Proficient in using customer service software and CRM systems.. . Ability to adapt to a hybrid work environment, managing time effectively.. . A proactive attitude and willingness to learn.. . Company Location: Switzerland.