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Infrastructure and Operations Manager at Capital Impact Partners. About the Organization . The . Momentus Capital branded family of organizations. - which includes . Capital Impact Partners. , . CDC Small Business Finance. and . Momentus Securities. (an SEC-registered broker-dealer, MSRB-registered, FINRA/SIPC member) - are transforming how capital and investments flow into communities to provide people access to the capital and opportunities they deserve. .  . We are working to reinvent traditional financial systems and advance locally-led solutions that create economic mobility and generational wealth. Through our . continuum of financial, knowledge, and social capital. , we offer a comprehensive package of loan products, impact investment opportunities, training and business advising programs, and technology solutions..  . Our holistic and streamlined approach offers comprehensive solutions for small business entrepreneurs, real estate developers, community-based organizations, and local leaders at every stage of growth, from inception to expansion. When these leaders have the opportunity to succeed, their communities, their residents – and our country – thrive.. Position Summary . The Infrastructure and Operations Manager is a key role within the Capital Impact Partners team responsible for overseeing the organization's IT infrastructure and ensuring that our operations run smoothly and efficiently. This position involves managing the day-to-day operations of our IT systems, a team of technology employees, collaborating with various departments to understand their needs, and implementing solutions that enhance organizational efficiency and effectiveness. . Essential Responsibilities . ·       Overseeing all IT operations, including networks, servers, and security platforms . ·       Managing IT Operations staff to ensure optimal performance and coordination with other departments . ·       Developing and implementing IT policies, procedures, and best practices . ·       Working closely with senior management to identify opportunities for operational improvements . ·       Managing vendor relationships and ensuring that service level agreements are met . ·       Performing regular assessments of our technology landscape and recommending upgrades or changes . ·       Implementing disaster recovery and business continuity plans . ·       Ensuring compliance with relevant regulatory requirements in all operations . ·       Conducting training sessions to improve user awareness of technology and security measures . ·       Supervising budgets, processing invoices, and monitoring expenditures related to IT operations. ·       Manage service desk and provide tier 2 and tier 3 support services. ·       Office setup/retire processes including working with office administration staff, Internet vendors, wiring vendors, scheduling, and desk setup. ·       Technology asset management practices including hardware inventory, software, and processes. ·       Manage corporate or divisional goals as assigned. ·       Provide metrics and/or KPIs on infrastructure and operations processes. ·       Oversight of business systems such as: Azure Cloud, Google Workspace, OneLogin, Zoom, TeamViewer, ESET, and other systems to support the organization. ·       Document, update and manage standard operating procedures. ·       Mentor other members of the Information Technology Team. ·       Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field. ·       Minimum of 10+ years of experience in IT management and operations. ·       Minimum of 8 years of experience managing other technology employees  . ·       Minimum of 5 years of proven experience with managing and implementation of Azure cloud infrastructure, network security, and IT governance. ·       Experience in managing hybrid/remote environments. ·       Strong knowledge of project management methodologies. ·       Excellent problem-solving and decision-making skills. ·       Ability to manage multiple projects and priorities simultaneously. ·       Strong interpersonal and communication skills, with the capacity to work collaboratively across all levels of the organization. ·       Previous experience managing a team in a technology-driven environment. ·       Familiarity with compliance regulations and risk management.. ·       Knowledge of Cyber Security best practices and issue resolution. ·       Familiarity with Meraki networks. Company Location: United States.