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Dutch Speaking Technical Support Advisor at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is a distinguished recruitment agency dedicated to connecting skilled professionals with leading employers. We are thrilled to offer an opportunity for a Dutch Speaking Technical Support Advisor to join our committed customer service team. This role is perfect for individuals with a solid technical background and a passion for delivering exceptional support to Dutch-speaking clients.. Responsibilities. . Provide high-quality technical support to Dutch-speaking customers through phone, email, and chat channels.. . Identify, troubleshoot, and resolve technical issues to ensure high levels of customer satisfaction.. . Educate customers on product features and best practices for optimal usage.. . Accurately document customer interactions and resolutions in our CRM system.. . Collaborate with product and engineering teams to address and escalate complex issues.. . Follow up with customers to ensure complete satisfaction with the solutions provided.. . Stay informed on product changes and industry developments to enhance the quality of support.. . . Fluency in Dutch and English, both written and spoken.. . Previous experience in technical support or customer service is highly desirable.. . Strong technical aptitude with excellent troubleshooting skills.. . Exceptional attention to detail and analytical problem-solving capabilities.. . Strong verbal and written communication skills with a focus on customer experience.. . Experience with CRM systems and remote support tools is advantageous.. . Ability to work independently and as part of a collaborative team.. . Company Location: Greece.