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Spanish Speaking Fashion Customer Support Agent at Patrique Mercier Recruitment By Ierotheos. Patrique Mercier Recruitment is thrilled to announce an opening for a Spanish Speaking Fashion Customer Support Agent. In this exciting role, you will be the primary point of contact for our Spanish-speaking customers, providing exceptional support and assistance as they navigate their fashion-related inquiries and orders. Your passion for fashion and commitment to excellent customer service will help us enhance our customers' shopping experiences.. Responsibilities. . Provide high-quality customer service to Spanish-speaking clients through multiple communication channels such as email, phone, and live chat.. . Assist customers with questions related to their orders, returns, exchanges, and product information.. . Proactively address and resolve customer complaints and concerns to ensure a positive experience.. . Document customer interactions accurately in our customer relationship management (CRM) system.. . Collaborate with team members to streamline processes and improve overall customer satisfaction.. . Stay informed about fashion trends, product details, and promotions to assist customers effectively.. . . Fluency in Spanish and English; additional language skills are a plus.. . Previous experience in customer service, preferably in the fashion or retail industry.. . Excellent communication and interpersonal skills with a focus on customer satisfaction.. . Strong problem-solving abilities and a proactive approach to addressing inquiries.. . Familiarity with e-commerce platforms and CRM systems is preferred.. . Ability to work efficiently in a fast-paced environment, both independently and as part of a team.. . Company Location: Greece.