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Finnish Speaking Customer Care Agent at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is seeking a Finnish Speaking Customer Care Agent to enhance our dynamic team. If you have a passion for customer service and are fluent in Finnish, this role presents an exciting opportunity to assist and support our Finnish-speaking clients.. Responsibilities. . Provide exceptional customer care to Finnish-speaking clients across multiple communication channels including phone, email, and chat.. . Respond to customer inquiries, resolve issues, and ensure a positive experience.. . Document and manage customer interactions accurately within the CRM system.. . Maintain a comprehensive understanding of our products and services to deliver effective support.. . Work collaboratively with team members to enhance the customer experience.. . Engage in ongoing training sessions to improve service skills and product knowledge.. . . Fluency in Finnish and English, both written and spoken.. . Previous experience in customer service or a related field is preferred.. . Excellent communication and interpersonal abilities.. . Ability to effectively resolve customer issues and maintain satisfaction.. . Proficient in using customer service tools and Microsoft Office Suite.. . Strong attention to detail and organizational skills.. . Dedicated to delivering outstanding customer service.. . Company Location: Finland.