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Remote Language Support Specialist at EPS Consultants. Looking to turn your bilingual skills into a career that makes a global impact? Join a world-leading customer experience solutions provider and help bridge communication across industries like healthcare, government, finance, and more - all from the comfort of your home! . Key Scope: . . Provide accurate real-time interpretation between English and another language for individuals with language barriers. . Handle telephone and/ or video calls on-demand across a wide range of industries including healthcare, insurance, law enforcement, and emergency services. . Deliver professional, culturally sensitive, and objective interpretation. . Apply appropriate industry terminology and procedures across diverse call types. . . Proficient in English, with bilingual skills in either Mandarin or Cantonese, enabling smooth communication with Chinese and Hong Kong external customers is required . . Applicants with no prior experience are welcome to apply! . . Those with prior call centre experience would be highly considered. . Strong listening, retention, and note-taking skills to ensure high accuracy. . Ability to remain neutral, professional, and objective at all times. . Capable of quickly building personal credibility while following client instructions closely. . Able to explain cultural nuances when necessary to avoid miscommunication. . Company Location: Singapore.