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German Speaking Technical Support Agent - Work In Greece - Fully Paid Relocation at Mercier Consultancy MD. Mercier Consultancy MD is excited to announce an opening for a German Speaking Technical Support Agent, offering fully paid relocation to Greece. This is a fantastic opportunity for individuals who are passionate about technology and customer service. As a Technical Support Agent, you will be instrumental in assisting our German-speaking clients by providing them with exceptional technical support and solutions related to our products.. Key Responsibilities. . Deliver outstanding technical support to German-speaking customers via phone, email, and chat.. . Diagnose and troubleshoot technical issues related to our products efficiently.. . Guide customers through solutions with clear, step-by-step instructions.. . Document all customer interactions and resolutions accurately in our support database.. . Collaborate with internal teams to escalate complex technical problems when necessary.. . Maintain up-to-date knowledge of product developments and policies to provide the best customer support.. . . Fluency in German (both written and spoken) is essential; proficiency in English is advantageous.. . Experience in a technical support role is preferred but not mandatory.. . Strong problem-solving skills and the ability to analyze technical issues.. . Excellent communication skills for effectively interacting with customers.. . Familiarity with customer support tools and CRM systems.. . Ability to work well independently and as part of a team in a fast-paced environment.. . Willingness to relocate to Greece and a passion for providing exceptional customer service.. . Company Location: Portugal.