
Service Manager (Adults & CYP) at Kooth. Job Title: Service Manager (Adults & CYP). Reports to: Head of Services (Adults & CYP). Direct Reports: 6 Team Managers. Location: This is a remote role (UK based . only. ). Closing date: 4th July . Are you a forward-thinking leader with a passion for making a difference in emotional and mental health services? We are looking for a dynamic and inspirational manager to join our management team.. Join our Service Delivery Management Team as a Service Manager, where you’ll play a pivotal role in overseeing the leadership and management of our Kooth and Qwell services to ensure high quality, effective services delivered within the contractual requirements.. A role with Kooth is an exciting chance to join a fast growing business with a social purpose. Our mission is to provide welcoming and effective digital mental health support across the UK.. Kooth is a fast-growing business with a social purpose. Listed on the London Stock Exchange (LSE:KOO), our mission is to provide welcoming and effective digital mental health support.. Working in partnership with the NHS, we are already the UK’s largest digital mental health platform for young people aged 10-25. We use the collective insight from over one million hours of professional support we have provided to guide people to self-help, community support, and professional help that matches their wants, needs, and goals in life. . Role Objective. Responsible for overseeing the leadership and management of Kooth, Qwell services to ensure high quality, effective services delivered within the contractual requirements.. Split of the role. Management and Leadership - 60%. Business and Service Developments - 20%. Analytics, Reporting & Insights - 10%. Cross Functional Collaboration - 10%. Main Responsibilities . . Provide strategic leadership for services supporting emotional health, wellbeing, and mental health in adult and/or children’s services. . Lead, manage, and develop high-performing teams, fostering a culture of excellence and continuous improvement.. . Drive service change, navigate and lead through periods of change and growth, providing stability, motivation, and direction during transformation.. . What We’re Looking For:. . Proven experience managing services at a senior level within the mental health or wellbeing sector.. . A strong track record of leading successful teams and achieving service excellence.. . The ability to inspire, engage, and guide teams through change with confidence and clarity.. . If you bring proven management experience in health or social care settings, a talent for motivating others, and a commitment to making a real impact, we’d love to hear from you.. Company Location: United Kingdom.