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Finnish Speaking Client Relations Specialist at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is thrilled to present an opening for a Finnish Speaking Client Relations Specialist. This position is ideal for individuals who are passionate about establishing strong relationships and providing exceptional support to Finnish-speaking clients in a dynamic and collaborative atmosphere.. Responsibilities. . Interact with Finnish-speaking clients via various channels, including phone, email, and live chat, to build and maintain positive relationships.. . Address inquiries regarding products and services while offering tailored assistance.. . Effectively manage and resolve client concerns to ensure a high level of satisfaction and client loyalty.. . Log all client interactions in the CRM system for accurate tracking and follow-up.. . Collaborate with team members to continuously improve service delivery and client relationship practices.. . Identify upselling or cross-selling opportunities based on client needs and preferences.. . Stay informed about the company’s offerings and industry trends to efficiently inform clients.. . . Fluency in Finnish and English, both written and spoken.. . Experience in client relations, customer support, or a related role is preferred.. . Exceptional communication and interpersonal skills.. . Strong problem-solving abilities with a focus on client satisfaction.. . Ability to multitask and prioritize effectively in a fast-paced environment.. . Familiarity with CRM software and standard computer applications.. . A genuine passion for building relationships and delivering excellent client service.. . Company Location: Finland.