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Italian Speaking Customer Service for Transportation (Rail, Shipping, etc.) indu at Patrique Mercier Recruitment. Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language across various countries. Specializing in numerous industries including consumer services, we are currently looking for an Italian Speaking Customer Service representative to join a dynamic team in the transportation sector, specifically focusing on rail and shipping services. Our recruitment process is dedicated to matching the best candidates with the right employers, ensuring that your skills and aspirations align with the goals of the hiring company. We take pride in our expertise across diverse sectors such as social media, gaming, healthcare, retail, and telecommunications. As an Italian Speaking Customer Service representative, you will play a crucial role in helping customers navigate their transportation needs while providing top-notch service in their native language. If you are passionate about delivering exceptional customer experiences and are excited to work in an international environment, we invite you to apply and discover how we can help you find your dream job abroad. Patrique Mercier Recruitment is a proud initiative of The House of Mercier, and we are committed to your success in the global job market.. Responsibilities. . Provide exceptional customer service to Italian-speaking clients in the transportation sector.. . Assist customers with inquiries related to rail, shipping, and other transportation services.. . Resolve any issues or complaints raised by customers in a timely manner.. . Process bookings, cancellations, and modifications for transportation services efficiently.. . Maintain up-to-date knowledge of transportation services and policies to provide accurate information.. . Assist in coordinating schedules and logistics for customer travel needs.. . Collaborate with other departments to enhance customer experience and operational efficiency.. . . Fluent in Italian and proficient in English; knowledge of additional languages is a plus.. . Previous experience in customer service, preferably in the transportation industry.. . Strong communication and interpersonal skills to effectively interact with clients.. . Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.. . Proficient in using customer service software and Microsoft Office Suite.. . Excellent problem-solving skills and attention to detail.. . Flexibility to work various shifts, including weekends and holidays if necessary.. . Company Location: Greece.