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Nordic Speaking Customer Service for Construction industry at Mercier Consultancy MD. Mercier Consultancy MD is excited to open applications for the role of Nordic Speaking Customer Service Representatives in the construction industry. This position is perfect for individuals who are enthusiastic about providing customer support in a dynamic and growing sector. You will play a key role in assisting clients across the Nordic region with their inquiries and ensuring they receive top-notch service while communicating in their native languages.. Key Responsibilities. . Handle customer inquiries related to construction services and products via phone, email, and chat in various Nordic languages.. . Provide information on project specifications, pricing, and timelines.. . Assist customers with order processing and any changes required during the project lifecycle.. . Resolve customer complaints and issues promptly with a focus on achieving customer satisfaction.. . Document customer interactions meticulously to maintain comprehensive records.. . Work collaboratively with sales and project management teams to enhance customer service delivery.. . Stay updated on industry trends and best practices to effectively assist clients.. . . Fluency in one or more Nordic languages (such as Swedish, Danish, Norwegian, or Finnish) is essential; knowledge of English is a plus.. . Previous experience in customer service, preferably in the construction or related industries.. . Strong communication and interpersonal skills with a focus on customer relations.. . Problem-solving abilities and a committed approach to customer service.. . Able to manage multiple tasks and prioritize effectively in a fast-paced environment.. . Familiarity with customer service software and CRM systems is desirable.. . Willingness to work flexible hours, including evenings and weekends as required.. . Company Location: Greece.