We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

French Speaking Customer Service for Premium Appliance Company in Greece at Mercier Consultancy MD. Mercier Consultancy MD is delighted to present an opportunity for French Speaking Customer Service Representatives for a Premium Appliance Company based in Greece. This role is perfect for individuals who are passionate about high-quality home appliances and are dedicated to providing exceptional customer service. As a member of our customer service team, you will assist clients in navigating their inquiries and ensuring a seamless experience in French.. Key Responsibilities. . Manage customer inquiries regarding premium appliances, services, and support via phone, email, and live chat in French.. . Provide detailed information about product features, warranties, and service options.. . Assist customers with product selection, order processing, and tracking shipments.. . Resolve any client issues, complaints, or technical questions swiftly and efficiently.. . Document all customer interactions accurately in the CRM system for follow-up and tracking.. . Collaborate with technical support and sales teams to ensure comprehensive service delivery.. . Stay informed about the latest product developments and trends in the premium appliance market.. . . Fluency in French (both written and spoken) is essential; proficiency in English or Greek is a plus.. . Previous experience in customer service, preferably in the appliance or luxury goods sector.. . Strong communication skills with the ability to convey complex product information clearly.. . Excellent problem-solving skills and a focus on customer satisfaction.. . Able to multitask and manage multiple inquiries effectively in a dynamic environment.. . Familiarity with CRM software and customer service tools is desirable.. . Willingness to work flexible hours, including weekends, as required by business needs.. . Company Location: Greece.