Customer Enablement Specialist (B2B SaaS - Remote) at Smart Apartment Data. About Us. For 20+ years, we've been the go-to data analytics platform for U.S. housing professionals—empowering brokers, investors, and analysts with real-time market intelligence.. Meet our hiring team in this short video: . https://vimeo.com/1057933773/3260b5ba8b. About the Role. As a Customer Enablement Specialist, you will lead live virtual onboarding sessions and guide enterprise clients through our platform with clarity and professionalism.. This is a client-facing role where structured communication and presentation skills are essential.. You will:. Conduct live onboarding sessions via Zoom. Deliver clear, structured product walkthroughs. Explain platform features in a simple and practical way. Respond to client questions thoughtfully and professionally. Represent Smart Apartment Data in a positive and professional manner. This position focuses on external client training rather than internal HR training.. 1+ years of experience in client-facing training, onboarding, or customer education within a software or SaaS environment. OR experience in customer success, implementation, or enablement that included leading training sessions. Strong professional English communication skills suitable for presenting to U.S.-based clients. Comfortable leading live virtual sessions for professional audiences. Professional virtual presence and presentation skills. Reliable internet connection and dedicated workspace. We welcome candidates from diverse professional backgrounds who meet the core requirements of this role.. Bonus Points:. Software training or onboarding background. Ability to learn and explain software quickly. Experience in Customer Education, Enablement, or Implementation. Familiarity with CRM tools is a plus. Handled high-value or demanding customers. Company Location: Chile.
Customer Enablement Specialist (B2B SaaS - Remote) at Smart Apartment Data