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Italian Speaking Customer Service for Transportation (Rail, Shipping, etc.) at Patrique Mercier Recruitment. Join Patrique Mercier Recruitment, the leading agency specializing in helping candidates find job opportunities in their native language abroad. We connect talented individuals with top employers in a variety of sectors, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We ensure a seamless recruitment process that matches the best candidates with roles where they can excel and contribute meaningfully. We are currently seeking an Italian Speaking Customer Service Representative for a dynamic role in the transportation sector, focusing on rail and shipping industries. In this position, you will be the frontline support for customers, providing exceptional service and addressing inquiries with professionalism. This role offers a unique opportunity to work within a global environment and requires fluency in Italian as well as strong communication skills. If you have a passion for delivering outstanding customer service and are looking to advance your career in an exciting and fast-paced field, we would love to hear from you!. Responsibilities. . Provide exceptional customer service to Italian-speaking clients in the transportation sector.. . Respond to customer inquiries via phone, email, and chat promptly and professionally.. . Assist customers with booking inquiries, cancellations, and changes to their reservations.. . Resolve customer issues efficiently and effectively, ensuring high levels of satisfaction.. . Maintain accurate records of customer interactions and transactions.. . Collaborate with other departments to ensure timely resolution of customer issues.. . Stay updated on company policies, services, and promotions to provide accurate information to customers.. . . Fluency in Italian and English; additional languages are a plus.. . Proven experience in customer service or a related field is preferred.. . Strong communication skills, both written and verbal.. . Ability to multitask and work in a fast-paced environment.. . Excellent problem-solving skills and attention to detail.. . Familiarity with transportation or logistics industries is an advantage.. . Proficiency in using customer service software and MS Office applications.. . Company Location: Greece.