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Network Engineer at Pavago. Job Title:. Network Engineer. Position Type:. Full-Time, Remote. Working Hours:. U.S. client business hours (with flexibility for on-call support and critical incident response). About the Role:. Our client is seeking a Network Engineer to design, configure, secure, and maintain enterprise networks. This role requires strong technical expertise in routing, switching, firewalls, and network monitoring. The Network Engineer ensures networks are high-performing, secure, and resilient, while supporting daily operations and long-term infrastructure planning.. Responsibilities:. Network Configuration & Maintenance:. Configure and manage routers, switches, and firewalls (Cisco, Juniper, Palo Alto, Fortinet). . Implement VLANs, VPNs, QoS, and routing protocols (OSPF, BGP, EIGRP). . Apply firmware upgrades and ensure device patching. . Monitoring & Troubleshooting:. Monitor performance with SolarWinds, Nagios, PRTG, or Zabbix. . Use packet analyzers (Wireshark, TCPdump) to diagnose latency, packet loss, or routing issues. . Resolve escalated tickets and provide root cause analyses. . Security & Compliance:. Enforce firewall rules, access control lists (ACLs), and intrusion prevention (Snort, Suricata). . Support compliance requirements (PCI-DSS, HIPAA, SOX, GDPR). . Implement network segmentation and Zero Trust security models. . Performance & Optimization:. Conduct bandwidth and capacity planning. . Optimize load balancing and failover systems. . Maintain ≥99.9% uptime across client environments. . Documentation & Governance:. Maintain updated network diagrams, runbooks, and topology maps (Visio, Lucidchart). . Document changes through ITIL or change management processes. . Collaboration & Projects:. Partner with DevOps and cloud teams to integrate hybrid cloud networking (AWS VPCs, Azure VNets, GCP). . Support office expansions, migrations, and new data center buildouts. . Provide recommendations for hardware and vendor selection. . What Makes You a Perfect Fit:. Strong troubleshooting instincts and calm under pressure. . Detail-oriented engineer who documents thoroughly. . Excellent communicator, able to explain technical issues clearly. . Proactive mindset to prevent outages before they occur. . Required Experience & Skills (Minimum):. 3+ years in network engineering. . Cisco CCNA/CCNP or equivalent hands-on experience. . Knowledge of routing protocols (OSPF, BGP) and enterprise networking concepts. . Familiarity with network monitoring platforms. . Ideal Experience & Skills:. CCNP/CCIE, Palo Alto, or Fortinet certifications. . Experience with cloud networking (AWS VPC, Azure VNets, hybrid networks). . Familiarity with automation tools (Python, Ansible, Terraform for networking). . Background supporting multi-site enterprise networks. . What Does a Typical Day Look Like?. A Network Engineer’s day revolves around ensuring networks are stable, secure, and optimized. You will:. Monitor network health using dashboards and alerts, responding to issues immediately. . Review and resolve escalated tickets on connectivity or performance. . Configure devices and services (firewall updates, VPN setup, routing changes). . Collaborate on migrations, new setups, or cloud integrations. . Update diagrams and documentation post-change. . Plan for capacity upgrades and propose network improvements. . In essence: you are the guardian of connectivity and security, ensuring clients have fast, stable, and safe networks every day.. Key Metrics for Success (KPIs):. Network uptime ≥ 99.9%. . Mean Time to Resolution (MTTR) within SLA. . Zero missed critical patches or compliance violations. . Accurate, up-to-date network documentation. . Positive end-user feedback on performance. . Interview Process:. Initial Phone Screen . Video Interview with Pavago Recruiter . Technical Task (e.g., troubleshoot a simulated network diagram or configure a VLAN) . Client Interview with Engineering/IT Team . Offer & Background Verification. Company Location: Costa Rica.