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Settlements Officer at Virtual Staff 365. Our client is an Australian solutions company that supports thousands of distributors.. They are now looking to hire a . Settlements Officer . to support their finance team in processing settlements, ensuring accuracy in financial agreements, and coordinating with lenders. . Job Responsibilities:. . Process and finalise finance settlements efficiently and accurately.. . Liaise with lenders, clients, and internal teams to ensure a smooth settlement process.. . Manage and track settlement transactions through COG – Settlement Portal.. . Review and verify financial agreements and contracts for accuracy and compliance.. . Coordinate with clients to retrieve required documentation for finance processing.. . Conduct background checks and ensure all settlement conditions are met.. . Maintain and update financial records, reports, and Excel spreadsheets.. . Handle customer inquiries, providing professional and timely support.. . Work closely with sales teams, understanding the role's connection to the sales process.. . Assist in process improvements and proactively manage settlement pipeline. . . 6 months – 2 years of settlement experience in finance, banking, or a related field.. . Strong critical thinking and problem-solving skills.. . High attention to detail and ability to work under pressure.. . Experience dealing with lenders is highly desirable.. . Proficiency in Excel for data management and reporting.. . Excellent verbal communication skills, with clear pronunciation and good pacing.. . Customer service experience with the ability to build rapport quickly.. . Strong organisational skills and ability to manage multiple transactions efficiently.. . Familiarity with financial agreements, contracts, and loan calculators.. . Willingness to work an additional day on the weekend if the last day of the month falls on a weekend.. . Must have a stable internet connection. . Company Location: Philippines.