We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Wellness Client Experience Specialist for US-Based company (Remote) at Paired. Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. Our mission is to connect individuals from around the world with great companies that are looking for their specific skill set. We are currently seeking a Wellness Client Experience Specialist to join our client, a forward-thinking US-based company.. As a Wellness Client Experience Specialist, you will be instrumental in enhancing the client experience by providing exceptional support, fostering relationships, and promoting wellness solutions tailored to individual client needs.. Responsibilities. . - Delivering outstanding customer service and support to clients seeking wellness solutions. . - Managing and nurturing client relationships through effective communication and follow-ups. . - Conducting needs assessments to understand client goals and recommending appropriate wellness programs. . - Handling inquiries and resolving issues in a timely and empathetic manner. . - Collaborating with wellness professionals to ensure clients receive the best possible experience. . - Maintaining detailed client records and tracking progress toward wellness goals. . - Organizing and facilitating client engagement initiatives and events to encourage active participation. . - Staying abreast of wellness trends and solutions to provide informed recommendations. . - Working with various software and platforms to assist in client management and reporting. . . Previous experience in customer service or client support, preferably in the wellness, healthcare, or related industries.. . Strong communication and interpersonal skills, with the ability to connect with clients on a personal level.. . Knowledge of wellness practices and a passion for promoting health and well-being.. . Strong problem-solving skills and the ability to handle difficult situations with grace and empathy.. . Proficient in using technology and various software platforms for client management.. . Up-to-date resume detailing relevant experience. . Cover letter expressing your passion for wellness and client experience.. . Company Location: Colombia.