Nordic Speaking Customer Care and Sales Specialist - Athens, Greece at Patrique Mercier Recruitment JP. Patrique Mercier Recruitment JP is thrilled to offer an exciting opportunity for a Nordic Speaking Customer Care and Sales Specialist based in Athens, Greece. In this role, you will connect with our Nordic-speaking customers, providing them with exceptional service and support while driving sales growth. Your ability to communicate fluently in a Nordic language will help build rapport with clients, ensuring their needs are met effectively. This is a fantastic chance to advance your career in a vibrant city known for its rich history and stunning landscapes. Join us and make a difference in our customer experience!. Responsibilities. . Provide top-tier customer service to Nordic-speaking clients through phone, email, and live chat.. . Understand customer needs to suggest tailored products and services that enhance sales.. . Efficiently handle order processing and respond to customer queries.. . Maintain detailed and accurate records of customer interactions in our CRM system.. . Collaborate within the team to optimize sales strategies and improve customer satisfaction.. . Stay informed about our product offerings, promotions, and market trends to guide customers effectively.. . Engage in ongoing training to refine your skills in customer care and sales techniques.. . . Fluency in a Nordic language (such as Swedish, Danish, Norwegian, or Finnish) and English is essential.. . Strong customer service and sales-oriented mindset with a proven track record.. . Experience in customer care or sales roles is highly preferred.. . Ability to identify customer needs and provide effective solutions.. . Familiarity with CRM software and order management.. . Team player with a positive attitude and a commitment to excellence.. . A passion for delivering outstanding customer experiences in a fast-paced environment.. . Company Location: Greece.
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