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German Speaking Customer Service for Automotive industry at Patrique Mercier Recruitment. Patrique Mercier Recruitment is a premier agency dedicated to helping candidates find their ideal jobs in their native language across various countries. Our expertise spans multiple industries, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We pride ourselves on a recruitment process that precisely matches the most suitable candidates with the right employers, ensuring a seamless transition into exciting new roles. We are currently seeking a German Speaking Customer Service Representative to join a leading company in the automotive industry. This position offers a unique opportunity to leverage your language skills and customer service experience in a dynamic environment, contributing to the satisfaction and support of customers who rely on our client’s automotive products and services. If you are passionate about delivering top-notch customer service and have a strong command of the German language, we invite you to apply and embark on a fulfilling career journey with us. Patrique Mercier Recruitment is operated by The House of Mercier, and we are here to guide you in finding your dream job abroad.. Responsibilities. . Provide exceptional customer service in German to customers in the automotive sector.. . Respond to customer inquiries via phone, email, and chat in a timely manner.. . Assist customers with product information, order tracking, and troubleshooting issues.. . Maintain a thorough knowledge of automotive products and services offered by the company.. . Document and maintain accurate customer records and interactions in the CRM system.. . Collaborate with team members and other departments to resolve complex customer issues.. . Provide feedback on customer interactions and suggest improvements to enhance service quality.. . . Fluent in German, both written and spoken; proficiency in English is a plus.. . Experience in customer service or a related field, preferably within the automotive industry.. . Strong problem-solving skills and the ability to think critically under pressure.. . Excellent communication skills, with a customer-centric approach.. . Ability to work independently as well as collaboratively in a team environment.. . Proficient in using CRM software and Microsoft Office Suite.. . Flexibility to work in shifts, including evenings and weekends if necessary.. . Company Location: Greece.