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Automation Specialist (No-Code / Low-Code) at Sur. We're looking for a highly technical and operations-minded technical project manager to design , architect, and manage workflows that will serve their user base of 100 to 2000+ members. This role will be responsible for streamlining onboarding processes, managing member communications, and implementing automation and visibility systems that reduce friction across multiple operational teams.. Responsibilities . . Architect and implement CRM systems and workflows to manage and integrate backend fulfillment systems and user-facing experiences (using tools like GoHighLevel, Airtable, Calendly).. . Automate and streamline multi-step onboarding processes for new members using tools like Airtable, Make, and Zapier.. . Integrate and optimize via communication channels.. . Collaborate with leadership and cross-functional teams to align workflows with broader operational goals.. . Continuously assess and refine systems to remove friction and improve user experience.. . . C1 level English or equivalent proficiency. . Proven experience designing and deploying custom CRM systems and workflow automations. . Advanced proficiency with Airtable, Make (Integromat), GoHighLevel or similar CRMs. . Strong operations background at fast-moving, high growth startups. . Ability to map out and streamline complex workflows with high-volume user interactions. . Strategic thinker with high attention to detail and a bias for action. . Comfortable working autonomously and making high-level decision. . . Ideal Candidate Qualities:. . Fast-moving and resourceful. . Systems thinker who thrives in ambiguity. . Startup experience preferred. . Highly organized and self-directed. . Strong problem-solver with a hands-on approach. . Company Location: Brazil.