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Spanish Bilingual General Virtual Assistant at Virtual Assist. We’re seeking a proactive, tech-savvy Virtual Assistant (VA) to manage day-to-day administrative, scheduling, and customer service operations. Helping us build strong customer relationships and streamline our business processes. We’re integrating AI-driven systems and virtual operations to create a scalable, efficient, and freedom-centered business model.. Handle all incoming calls, emails, and messages from customers and team members with professionalism and accuracy.. Manage scheduling and dispatching of jobs using Housecall Pro or similar tools to ensure smooth coordination with field crews.. Perform general day-to-day office administration — organizing files, updating records, managing invoices, and tracking expenses.. Create and send quotes, service confirmations, and follow-ups to residential and commercial clients.. Provide bilingual (English and Spanish) communication to support a wider customer base.. Monitor and respond to Google, Yelp, and Facebook inquiries; track leads and schedule estimates or services.. Assist with social media management — posting updates, responding to comments, and maintaining a consistent brand presence.. Support basic marketing activities, including email outreach and updating listings or promotional materials.. Maintain accurate CRM records, ensuring customer and job data is always up to date.. Generate weekly reports summarizing leads, completed jobs, and outstanding follow-ups.. Help identify and implement AI tools or automations that improve efficiency in communication, marketing, or scheduling.. Qualifications & Skills:. 2+ years of experience as a Virtual Assistant, Dispatcher, or Office Administrator for a service-based business (e.g., cleaning, HVAC, landscaping, maintenance).. Fluent in English and Spanish (spoken and written).. Experience with Housecall Pro, Jobber, or similar scheduling/CRM software.. Proficient in Google Workspace (Gmail, Docs, Sheets, Drive).. Excellent phone etiquette, communication, and customer service skills.. Strong organizational and multitasking abilities with attention to detail.. Comfortable with social media platforms and basic marketing coordination.. (Bonus) Familiarity with AI productivity tools (e.g., ChatGPT, Notion AI, automation systems).. Company Location: Philippines.