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Finnish Speaking Customer Experience Associate - Athens, Greece at Patrique Mercier Recruitment JP. Patrique Mercier Recruitment JP is thrilled to announce a vacancy for a Finnish Speaking Customer Experience Associate to be part of our vibrant team in Athens, Greece! This role is a fantastic opportunity for individuals fluent in Finnish, who are dedicated to providing exceptional customer service. You will play a critical role in supporting our Finnish-speaking clients by addressing their inquiries, resolving issues, and delivering valuable product information. If you are passionate about customer satisfaction and enjoy working in a dynamic environment, we invite you to apply!. Responsibilities. . Provide top-tier customer support to Finnish-speaking clients through various channels, including phone, email, and chat.. . Address and resolve customer inquiries with accuracy and empathy.. . Document customer interactions thoroughly in the CRM system to ensure continuity.. . Collaborate with team members to enhance service delivery and improve customer satisfaction.. . Stay updated on product features, promotions, and industry trends to offer knowledgeable assistance.. . Engage in ongoing training sessions to develop your skills and product knowledge.. . . Fluency in Finnish and English, both written and spoken.. . Strong communication and interpersonal skills.. . Previous customer service experience is preferred.. . Good problem-solving skills and attention to detail.. . A proactive and customer-focused mindset.. . Familiarity with CRM software and online communication tools is an advantage.. . Ability to work well in a team and thrive in a fast-paced environment.. . Company Location: Sweden.