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Patient and Sales Support Representative (Chiropractic) - Work from home at Twoconnect. We are seeking a Patient and Sales Support Representative to join a healthcare team. In this role, you’ll be the first point of contact for new and returning patients, handling enquiries, scheduling appointments, and supporting their care journey. If you have a strong customer service background, excellent communication skills, and a genuine passion for patient care, we’d love to hear from you.. . Respond to enquiries received through phone, email, online forms, and other channels. . . Provide information about chiropractic services and address patient questions or concerns. . . Manage and follow up on incoming leads in a timely and professional manner. . . Reactivate previous patients through outreach and follow-up campaigns. . . Maintain accurate records of enquiries and interactions in the lead management system. . . Track and report lead conversion rates and other key metrics. . . Schedule initial consultations and follow-up appointments, coordinating with chiropractors and staff. . . Handle payment transactions, providing clear information on pricing and payment options. . . Deliver excellent customer service, resolving issues or complaints promptly and professionally. . . Assist with learning how to mark up and prepare X-rays in line with chiropractic procedures. . . Carry out other role-specific duties as needed.. . . Bachelor’s degree or Certificate IV in a relevant discipline preferred. . . Minimum 3 years of experience in sales support or customer service, preferably in a healthcare or medical setting. . . Strong background in healthcare administration, medical sales, or a related field. . . Excellent communication, interpersonal, and organizational skills. . . Proficiency with lead management and CRM software. . . Ability to multitask, prioritize effectively, and work both independently and in a team. . . Empathetic, patient-focused attitude with a high level of professionalism, integrity, and respect for confidentiality.. . Company Location: Philippines.