Account Manager/Account Supervisor at Walter. Job Overview. Assumes responsibility for most day-to-day client contact and cross-functional team operations within an agency.. Competency. Client Relationship & Influence:. • Main day-to-day point of client contact. • Positioned to persuade the team toward optimal outcomes. • Takes ownership of tasks and seizes opportunities to problem solve. • Ability to demonstrate and articulate a basic understanding of the client's business, goals, and objectives. Financial & SOW Management:. • Can proactively track burn and has an understanding of account financial management. • Assists in SOW development. Industry Knowledge & Business Growth:. • Proactively identifies new opportunities to recommend. • Supports new business pitches. • Monitors industry and category trends to inform strategic recommendations for agency teams and clients. Leadership & Team Management:. • Ability to anticipate issues and propose/implement innovative solutions and approaches. • Acts as a cross-functional team unifier in morale and collaboration. • Works cooperatively and respectfully with cross-agency peers to instill a seamless, productive, and positive work environment. • Ability to independently lead a small piece of business. • Has the trust of the Account Lead and Clients. Execution & Problem-Solving:. • Has taste, a POV, and can push work to the highest quality. • Very adept at the production process and can oversee a variety of outputs across media. • Responsible for flawless execution on assigned projects. • Anticipates issues and proposes solutions. Communication Skills:. • Clear, concise, simple, professional communications. • Polished, persuasive presentation skills with ability to present to clients. • Ability to craft a thoughtful, applicable story to sell in work and deliver reports/results. • Ability to translate internal conversations into appropriate client communications. • Establishes a can-do attitude across the team. Industry Background:. Agency background: Advertising, In-house agency, Marketing Agency. Company Location: United States.
Account Manager/Account Supervisor at Walter