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Italian Speaking Customer Service for Construction industry at Mercier Consultancy MD. Mercier Consultancy MD is pleased to announce an opening for Italian Speaking Customer Service Representatives in the construction industry. This role is perfect for individuals who are passionate about customer service and have an interest in the construction sector. As a member of our team, you will assist clients with their inquiries, providing them with the support they need while communicating effectively in Italian.. Key Responsibilities. . Manage customer inquiries related to construction services, product specifications, and project timelines via phone, email, and chat in Italian.. . Provide accurate information on service offerings, pricing, and company policies.. . Assist clients in resolving any issues or concerns related to their construction projects.. . Document all customer interactions and maintain detailed records for future reference.. . Collaborate with project managers and technical teams to ensure customer needs are met.. . Stay updated on the latest industry developments and company offerings.. . . Fluency in Italian (both written and spoken) is mandatory; proficiency in English is a plus.. . Previous experience in customer service, ideally within the construction or related industry.. . Excellent communication and interpersonal skills.. . Strong problem-solving capabilities and attention to detail.. . Ability to handle inquiries with professionalism and a customer-first approach.. . Proficiency in using customer service software and CRM applications.. . Willingness to work flexible hours as required by customer needs.. . Company Location: Greece.