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Spanish Speaking Customer Service for Household Appliances Company in Greece at Mercier Consultancy MD. Mercier Consultancy MD is excited to announce a fantastic opportunity for Spanish Speaking Customer Service Representatives for a leading Household Appliances Company in Greece. This role is tailored for individuals who are enthusiastic about customer service and household products. As a customer service representative, you will be the first point of contact for Spanish-speaking customers, helping them with their inquiries and ensuring their satisfaction with our products.. Key Responsibilities. . Handle customer inquiries regarding household appliances, including product information, order status, and service support via phone, email, and chat in Spanish.. . Provide accurate information about product features, specifications, and pricing.. . Assist customers with troubleshooting and technical issues related to their appliances.. . Resolve customer complaints effectively and efficiently, ensuring a positive experience.. . Document all customer interactions in the CRM system for accurate follow-up and quality assurance.. . Work collaboratively with technical and product support teams to address customer needs.. . Stay updated on product knowledge and industry trends to offer relevant advice to customers.. . . Fluency in Spanish (both written and spoken) is essential; knowledge of Greek or English is a plus.. . Experience in customer service, preferably in the household appliances or retail industry.. . Strong communication skills and a customer-oriented attitude.. . Ability to troubleshoot and resolve customer issues efficiently.. . Excellent multitasking skills and the capacity to thrive in a dynamic environment.. . Familiarity with CRM software and customer service tools is beneficial.. . Willingness to work flexible hours, including evenings and weekends as necessary.. . Company Location: Spain.