
Norwegian Speaking Multilingual Support Representative at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is excited to offer a remarkable opportunity for a Norwegian Speaking Multilingual Support Representative. This position is tailored for dynamic individuals who excel in providing top-tier customer support and can communicate fluently in multiple languages.. Responsibilities. . Provide exceptional customer service to clients in Norwegian and other languages across various channels, including phone, email, and chat.. . Assist customers with a range of inquiries, product information, and technical issues in a timely manner.. . Handle customer complaints with professionalism and a focus on finding effective solutions.. . Document interactions accurately in the CRM system to ensure clear communication and follow-up.. . Collaborate with team members and other departments to maintain a consistent and quality customer experience.. . Engage in ongoing training to enhance knowledge of products and improve service delivery.. . Suggest improvements to processes that will enhance customer satisfaction and service efficiency.. . . Fluency in Norwegian and at least one additional language (English, Swedish, Danish, etc.), both written and spoken.. . Previous experience in a customer service or support role is preferred.. . Excellent communication and interpersonal skills.. . Strong problem-solving skills with a proactive customer service mindset.. . Ability to prioritize tasks and work effectively in a fast-paced environment.. . Familiarity with customer support systems and Microsoft Office tools.. . Enthusiastic, adaptable, and committed to providing outstanding customer care.. . Company Location: Norway.