
Chat Sales Team Leader - Remote at RSF Agency. Job Title: . Chat Sales Team Leader. Work Type: . Full-Time. Compensation:. $6 per hour. Work Hours: . 60 hours per week (12-hour shifts, 5 days per week). Overview:. Are you an experienced team leader with a strong background in managing high-performing sales teams—particularly in structured, fast-paced industries such as telecommunications or digital services? We are seeking a driven and results-oriented Chat Sales Team Leader to oversee and empower our remote sales team.. This role is ideal for someone who thrives in a performance-based environment, excels at coaching individuals, and is passionate about driving revenue growth through effective leadership.. Key Responsibilities:. . . Team Leadership:. Manage and motivate a team of remote chat-based sales agents to meet and exceed daily, weekly, and monthly performance targets.. . . Sales Strategy Execution: . Develop and implement sales initiatives to increase conversion rates and boost client acquisition.. . . Performance Optimization: . Track KPIs, analyze performance data, and introduce improvements to enhance team productivity and output.. . . Coaching & Development:. Provide consistent support, mentoring, and feedback to individual team members to help them grow and succeed.. . . Client Account Oversight: . Ensure smooth communication and satisfaction across key client accounts; address concerns or escalations in a timely and professional manner.. . . Reporting & Documentation: . Maintain detailed records of sales activities and prepare performance reports as needed.. . . Cross-Functional Coordination:. Collaborate with internal departments—including operations, marketing, and product teams—to align on growth strategies.. . . Market Awareness:. Stay informed on relevant trends, tools, and tactics that can enhance team performance or service delivery.. . . Policy Adherence: . Ensure all team operations follow company policies, workflows, and relevant guidelines.. . . . Leadership Experience: . Minimum of 1 year in a supervisory or managerial role leading remote or on-site sales teams in high-volume, performance-driven settings (e.g., telco, digital, e-commerce, etc.).. . . Sales Expertise: . Demonstrated ability to hit and exceed sales targets, preferably in chat or messaging-based platforms.. . . Communication Skills: . Excellent ability to lead, coach, and inspire teams through clear and constructive communication.. . . Resilience Under Pressure:. Proven track record of staying effective and focused in demanding or high-pressure scenarios.. . Preferred Qualifications:. . At least a high school graduate. . Familiarity with communication and productivity tools such as Google Workspace, WhatsApp, Discord, or similar platforms.. . Strong analytical thinking and ability to make data-driven decisions.. . Comfortable working in dynamic, fast-changing environments.. . Experience working with cross-functional teams on growth-focused projects.. . Goal-oriented with a proactive, solution-focused mindset.. . Strong sense of integrity and commitment to organizational standards and compliance.. . Company Location: Philippines.