Slovakian Technical Support for the Big Five in Greece, Relocation Fully Covered at Patrique Mercier Recruitment JP

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Slovakian Technical Support for the Big Five in Greece, Relocation Fully Covered at Patrique Mercier Recruitment JP. Advance your career as a Slovakian Technical Support Specialist for one of the Big Five tech companies, and enjoy the vibrant lifestyle of Greece! This exciting role comes with a fully covered relocation package, making your transition to this beautiful Mediterranean country a breeze. In this position, you’ll be the primary point of contact for Slovakian-speaking customers, assisting with a variety of technical inquiries and troubleshooting issues related to innovative technology products and services. This is your opportunity to develop your technical expertise in a supportive, collaborative environment while experiencing all that Greece has to offer!. Responsibilities. . Provide exceptional technical support to Slovakian-speaking customers via phone, email, and chat.. . Diagnose and resolve technical issues efficiently to ensure high customer satisfaction.. . Collaborate with engineering and development teams to escalate and resolve complex issues.. . Maintain accurate records of customer interactions and technical problems in the CRM system.. . Participate in training sessions to enhance your product knowledge and support skills.. . Gather customer feedback to identify trends and suggest improvements in support processes.. . Assist in mentoring and onboarding new team members as required.. . . Fluency in . Slovak . and . English. , both written and spoken.. . Strong technical skills and the ability to troubleshoot effectively.. . Outstanding communication and customer service skills.. . Prior experience in technical support or IT is preferred but not mandatory.. . Ability to learn new technologies and processes quickly.. . A team player with a passion for helping others.. . Willingness to relocate to . Greece . and adapt to a new cultural environment.. . Company Location: Germany.