Polish Speaking Customer Service for Finance industry at Patrique Mercier Recruitment By Nellie

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Polish Speaking Customer Service for Finance industry at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Polish Speaking Customer Service Representative in the Finance industry. This position offers a chance to work with a dynamic team in a fast-paced environment, assisting Polish-speaking clients with their financial inquiries and supporting them in achieving their financial goals.. Responsibilities. . Provide high-quality customer service to Polish-speaking clients via phone, email, and chat, addressing inquiries about financial products and services.. . Assist customers with account management, transaction inquiries, and financial advice tailored to their needs.. . Handle customer complaints with professionalism, ensuring all concerns are addressed adequately and promptly.. . Maintain comprehensive knowledge of company policies and financial products to provide accurate information.. . Document all customer interactions meticulously, contributing to service quality improvements.. . Collaborate with internal teams to resolve more complex customer issues efficiently.. . Adhere to industry regulations and maintain confidentiality during all customer interactions.. . . Fluency in Polish and English, both written and spoken.. . Previous experience in customer service, preferably within the finance or banking sector.. . Excellent communication and interpersonal skills.. . Strong analytical skills and attention to detail.. . Proficiency in customer service software and Microsoft Office Suite.. . Ability to work independently and as part of a team in a fast-paced environment.. . A commitment to customer satisfaction and service excellence.. . Company Location: Poland.