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Onboarding / Security Engineer (WFH) at Prime System Solutions. We are looking for . IT professionals.  to join a dedicated team supporting client transitions and managed services rollouts. This role focuses on . onboarding, security tool deployment, environment discovery, and documentation. , working closely with internal teams and client stakeholders. The ideal for candidates experienced in . MSP environments, security tools, and cloud/endpoint deployments. .. Key Responsibilities. Communicate regularly with . clients, onboarding teams, project managers, and internal stakeholders.  to provide updates and recommendations. Perform . environment discovery and assessments.  using diagnostic tools; document findings and evaluate security, performance, and overall health. Support the . transition to new managed services plans. , ensuring minimal disruption to business operations. Deploy and configure . security and managed services tools. , including:. Endpoint Detection & Response (EDR). SOC/SIEM solutions. Web and DNS protection tools. Microsoft 365 security tools. Install and manage solutions such as:. Backup and monitoring tools. Microsoft Defender, Azure AD, and email security platforms. RMM tools (e.g., Datto, Kaseya). PSA/helpdesk tools (e.g., ConnectWise). Create and update . technical documentation. , including:. Workstation build checklists. Employee onboarding/offboarding processes. Participate in . handoff sessions.  to ensure service desk readiness and ongoing client support. Coordinate with . vendors and third-party providers.  to resolve issues and ensure system compatibility. Manage . service and project tickets. , ensuring timely updates and resolution. Collaborate with teams to ensure . smooth IT transitions and secure environments. Strong . English. . communication skills.  (written and verbal). Excellent . time management and organizational skills. Ability to . multitask in fast-paced environments. Strong . problem-solving mindset.  and attention to detail. Team-oriented with the ability to collaborate across functions. Technical Skills:. Strong knowledge of . Microsoft 365 services. Basic to intermediate knowledge of:. Active Directory & Group Policy. DNS and networking fundamentals. Experience with:. RMM tools.  (Datto, Kaseya). PSA tools.  (ConnectWise). Email security (Microsoft Defender, Mimecast). Understanding of . endpoint, network, and security technologies. Experience Required. At least . 1 year of experience in an MSP environment. Hands-on experience deploying:. EDR, SIEM, MFA, MDM, antivirus, and access control solutions. Experience with . virtualization and cloud platforms. :. VMware, Hyper-V, AWS, or Azure. Familiarity with:. Microsoft Defender (email protection). RMM tools (Kaseya VSA, Datto RMM). Nice to Have:. Experience with:. Dark web monitoring tools. MFA solutions (Microsoft, DUO). Web/DNS protection tools (e.g., Cisco Umbrella). EDR solutions (e.g., SentinelOne). Company Location: South Africa.