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Dutch Speaking Customer Loyalty Advisor at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is pleased to offer a remarkable opportunity for a Dutch Speaking Customer Loyalty Advisor. This role is ideal for individuals who are passionate about providing excellent customer service and are committed to cultivating customer loyalty through positive interactions.. Responsibilities. . Provide exceptional support to Dutch-speaking customers, focusing on building and maintaining strong relationships.. . Address customer inquiries regarding accounts, products, and loyalty programs with professionalism and care.. . Proactively engage with customers to provide updates, resolve issues, and collect valuable feedback to enhance service quality.. . Promote loyalty initiatives and effectively communicate the benefits of continued engagement with the brand.. . Coordinate with cross-functional teams to ensure seamless customer experiences and rapid issue resolution.. . Analyze customer feedback and loyalty metrics to recommend improvements in service delivery and customer satisfaction.. . Maintain thorough records of customer interactions and insights within the CRM system for ongoing analysis.. . . Fluency in Dutch and English, both written and spoken.. . Experience in customer service or customer loyalty roles, ideally in retail or service-focused industries.. . Outstanding communication and interpersonal skills, with a commitment to customer engagement.. . Familiarity with CRM software and proficiency in Microsoft Office Suite.. . Strong analytical abilities and a proactive mindset towards problem-solving and customer interactions.. . Ability to work collaboratively in a team environment and adapt to various customer needs.. . Flexibility to work various hours, including evenings and weekends as necessary.. . Company Location: Greece.