Billing Manager at Classet

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Billing Manager at Classet. WISE Digital Partners is Hiring a Billing Manager!. Location:. Remote. Schedule:. Full-Time. Pay Rate:. $50,000 – $60,000 per year + up to 20% performance bonus. Employment Type:. Full-Time. Overview. WISE Digital Partners is a high-growth, fully remote digital marketing agency providing strategy, technology, and services to small and mid-sized businesses ready to scale.. Founded in 2019, WISE has been recognized on the Inc. 5000 list multiple years in a row and has earned numerous awards for innovation and client success. Our proprietary platform, NEST™, powers our integrated marketing ecosystem and drives measurable business outcomes.. As we continue to grow, operational discipline and financial clarity are critical. The Billing Manager will play a key role in protecting revenue, enforcing contractual payment terms, and building scalable billing processes across the organization.. Responsibilities. Own and manage all recurring client billing, subscriptions, and invoices . Ensure billing aligns with signed proposals, SOWs, SLAs, and service start dates . Oversee ACH and credit card payments through Stripe . Monitor failed payments, manage retries, and reconcile payments against invoices . Enforce company billing policies and payment terms . Escalate delinquent accounts appropriately and professionally . Serve as the primary point of contact for billing inquiries and adjustments . Partner cross-functionally with Sales, Account Management, and Leadership to ensure billing accuracy . Monitor outstanding balances and identify risk patterns to reduce revenue leakage . Maintain and improve billing SOPs, documentation, and internal best practices . 5+ years of experience in billing, finance operations, or revenue operations . Direct ownership of billing (not just assisted) . Experience with recurring or subscription-based billing models . Experience handling disputes, chargebacks, collections, or payment failures . Experience managing ACH and credit card payments . Strong working knowledge of Stripe or similar payment platforms . Strong understanding of subscriptions, retainers, and scope-based billing . High attention to detail with the ability to quickly spot inconsistencies . Strong written communication skills for client-facing billing conversations . Ability to enforce policies confidently without escalating conflict unnecessarily . Comfortable working cross-functionally with Sales, Account Management, and Leadership . High level of discretion and professionalism . Nice to Have. Agency or professional services experience . Experience billing against SOW and SLA-driven agreements . Familiarity with ACH mandates and recurring subscription models . Experience handling payment failures, disputes, and escalations. Company Location: United States.