Field Application Engineer (Remote - US) at Jobgether

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Field Application Engineer (Remote - US) at Jobgether. This position is posted by Jobgether on behalf of Audinate. We are currently looking for a Field Application Engineer in United States.. This role provides technical leadership and hands-on support for audio and video networking solutions, bridging the gap between cutting-edge technology and customer success. You will work closely with AV equipment manufacturers and software vendors to integrate, troubleshoot, and optimize high-performance Dante solutions. The position involves collaborating with internal engineering and sales teams, delivering presales support, and guiding customers through product development. This is a dynamic, customer-facing role requiring technical expertise across software, hardware, FPGA, and network systems. The successful candidate will thrive in a fast-paced, globally distributed environment and have the opportunity to shape how leading organizations implement AV technology. Occasional local and international travel is expected to support customers and projects.. . Accountabilities. . Serve as the primary technical point of contact for licensees and customers across the Americas region.. . Investigate, debug, and provide workarounds for technical issues, escalating to engineering when necessary.. . Collaborate with sales teams to address OEM technical needs during presales activities.. . Deliver introductory and advanced technical training on product development, SDKs, and evaluation kits.. . Monitor and support customer product development progress, providing guidance and documentation.. . Generate technical documentation and contribute to best practices for AV system integration.. . Maintain knowledge of emerging AV technologies, video codecs, embedded systems, and networking standards.. . . BSc in Computer Software, Electrical Engineering, or a related discipline.. . Proven experience in a customer-facing or field engineering role.. . Strong verbal and written communication skills with the ability to explain complex technical concepts.. . Excellent problem-solving skills with a hands-on approach to troubleshooting.. . Fluency in English; additional languages are a plus.. . Familiarity with embedded SoCs, embedded Linux, video codec technologies (H.26x, JPEG2000), and high-speed video interfaces (HDMI, SDI, CSI).. . Knowledge of protocols and interfaces such as SPI, UART, I²S, and I²C, and FPGA platforms (e.g., Xilinx Zynq).. . Understanding of electronics hardware design, board-level debugging, and Ethernet/IP networking fundamentals (DHCP, DNS, subnets, VLANs, multicast, QoS).. . Ability to manage multiple tasks simultaneously and adapt to a fast-paced, evolving environment.. . Company Location: United States.