Spanish Speaking Multilingual Support Representative at Patrique Mercier Recruitment By Nellie

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Spanish Speaking Multilingual Support Representative at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is excited to offer a fantastic opportunity for a Spanish Speaking Multilingual Support Representative. This role is perfect for individuals who thrive in a customer-centric environment and possess strong communication skills in multiple languages.. Responsibilities. . Provide outstanding support to clients in Spanish and other languages through various channels including phone, email, and chat.. . Assist customers with inquiries, product-related questions, and resolve issues in a timely manner.. . Handle customer complaints while maintaining a professional and empathetic demeanor.. . Document customer interactions accurately in the CRM system for future reference and follow-up.. . Work collaboratively with team members and other departments to ensure a seamless customer experience.. . Engage in ongoing training and development to enhance product knowledge and customer service skills.. . Contribute to identifying opportunities for improvement in service processes and customer interactions.. . . Fluency in Spanish and at least one additional language (English, Italian, French, etc.), both written and spoken.. . Previous experience in customer service or a related role is preferred.. . Excellent communication and interpersonal skills.. . Strong problem-solving abilities with a proactive customer-first philosophy.. . Ability to manage multiple tasks and prioritize effectively in a dynamic setting.. . Proficiency in using customer support platforms and Microsoft Office tools.. . Enthusiastic, adaptable, and committed to providing outstanding customer service.. . Company Location: Spain.