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Nordic Speaking IT Support Specialist - Athens, Greece at Patrique Mercier Recruitment JP. Patrique Mercier Recruitment JP is excited to announce a vacancy for a Nordic Speaking IT Support Specialist in Athens, Greece! This is a remarkable opportunity for individuals who are eager to assist Nordic-speaking customers with their IT-related inquiries while being part of a vibrant team in a beautiful city. If you have a technical mindset and a passion for helping others solve their IT challenges, we would love to hear from you!. Key Responsibilities. . Provide stellar technical support to Nordic-speaking clients through multiple communication channels (phone, email, chat).. . Troubleshoot and resolve hardware, software, and network issues efficiently and effectively.. . Educate customers on product features and best practices to enhance their user experience.. . Accurately document all support interactions and solutions in our ticketing system.. . Collaborate with fellow team members to escalate and resolve complex technical issues.. . Keep up-to-date with the latest technology and support trends to improve customer experience.. . Contribute positively to team discussions and knowledge sharing.. . . Fluency in a Nordic language (Swedish, Danish, Finnish, or Norwegian) and English is essential.. . Prior experience in IT support or a similar technical role is highly desirable.. . Ability to troubleshoot and resolve a variety of technical issues.. . Exceptional communication skills with a focus on customer service.. . Strong organizational skills and the ability to manage multiple tasks effectively.. . Familiarity with common operating systems, software applications, and networking concepts.. . A proactive attitude and a willingness to learn in a collaborative setting.. . Company Location: Greece.