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Italian Speaking Customer Service for Hospitality & Tourism industry at Patrique Mercier Recruitment. Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in various countries. We specialize in a range of industries, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our commitment to matching the best candidates with the right employers is at the heart of our recruitment process. Currently, we are seeking an Italian Speaking Customer Service professional for the Hospitality & Tourism industry. This role is ideal for candidates who are passionate about delivering exceptional service and are eager to work in a dynamic and vibrant environment. As part of our mission, we help individuals realize their dreams of working abroad by providing tailored job opportunities that fit their unique skills and aspirations. Join us in this exciting opportunity where you will be part of a dedicated team that values creativity, cultural understanding, and customer satisfaction. If you are ready to take your career to the next level and contribute to the flourishing hospitality sector, we want to hear from you!. Responsibilities. . Provide exceptional customer service to Italian-speaking clients in the hospitality and tourism industry.. . Respond to customer inquiries via phone, email, and chat in a timely and professional manner.. . Assist customers with bookings, reservations, and inquiries about services and amenities.. . Resolve customer complaints and issues efficiently and effectively.. . Maintain a high level of knowledge about the company's offerings and promotions.. . Provide feedback to management regarding customer needs and preferences.. . Document customer interactions and update customer records in CRM systems.. . . Fluency in Italian and English, both written and spoken.. . Previous experience in customer service, preferably in the hospitality or tourism sectors.. . Excellent communication skills with a friendly and professional demeanor.. . Strong problem-solving abilities and a customer-centric mindset.. . Ability to work in a fast-paced environment and multitask effectively.. . Basic knowledge of computer systems and software applications, including CRM software.. . Availability to work flexible hours, including weekends and holidays.. . Company Location: Greece.