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Nordic Speaking Customer Service for Food & Beverage industry at Patrique Mercier Recruitment. Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in various industries, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our exceptional recruitment process ensures a perfect match between candidates and employers. Currently, we are seeking a dedicated Nordic Speaking Customer Service representative for the Food & Beverage industry. In this role, you will become part of a vibrant team supporting customers in their native Nordic languages. You will play a crucial role in enhancing customer satisfaction by providing high-quality service, resolving issues efficiently, and ensuring that our clients' needs are met. If you are passionate about delivering exceptional customer experiences and are looking to advance your career in an international setting, we invite you to join our team. Contact us to learn more about how we can help you find your dream job abroad. This role is an exciting opportunity for individuals who love the Food & Beverage sector and have a strong commitment to customer service excellence.. Responsibilities. . Respond to customer inquiries and provide information regarding food and beverage products.. . Handle customer complaints and resolve issues in a professional manner.. . Provide exceptional service to enhance customer satisfaction and brand loyalty.. . Process customer orders, returns, and exchanges accurately and efficiently.. . Collaborate with team members to ensure seamless service delivery and high-quality standards.. . Maintain knowledge of products, promotions, and policies to assist customers effectively.. . Document customer interactions and feedback for continuous improvement.. . . Fluency in a Nordic language (Danish, Norwegian, Finnish, or Swedish) and English.. . Strong customer service experience, preferably in the Food & Beverage industry.. . Excellent communication skills, both verbal and written.. . Ability to work independently and in a team-oriented environment.. . Strong problem-solving skills and the ability to handle stressful situations professionally.. . Familiarity with customer service software and tools is a plus.. . Willingness to work flexible hours, including evenings and weekends when necessary.. . Company Location: Greece.