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Finnish Speaking Customer Service Jobs In Serbia at Mercier Consultancy Europe. Mercier Consultancy is delighted to offer a remarkable opportunity for Finnish Speaking Customer Service Representatives to join our dedicated team in Serbia! In this vital role, you will provide exceptional support to our Finnish-speaking clients, ensuring their inquiries are addressed with professionalism and efficiency. Experience the unique culture and rich history of Serbia, while developing your career in a supportive and dynamic environment. If you have a passion for customer service and are eager to contribute to a motivated team, we would love to hear from you!. Responsibilities. . Deliver high-quality customer service in Finnish via various communication channels, including phone, email, and live chat.. . Assist customers with their inquiries about products and services, providing accurate and helpful information.. . Effectively resolve customer complaints and issues, ensuring a positive customer experience.. . Document customer interactions thoroughly and contribute to service improvement initiatives.. . Collaborate with team members to enhance service quality and tackle common challenges.. . Stay informed about company products and industry trends to deliver knowledgeable support.. . Participate in ongoing training to continuously improve your customer service skills.. . . Fluency in Finnish and English is required, with excellent written and verbal communication skills.. . Previous experience in customer service is advantageous but not mandatory; a willingness to learn is highly valued.. . Exceptional problem-solving abilities and a commitment to delivering outstanding customer service.. . Capability to manage multiple inquiries efficiently in a fast-paced environment.. . Basic computer proficiency and familiarity with customer service software is a plus.. . Willingness to embrace a new cultural experience in Serbia.. . Flexibility to work various shifts, including evenings and weekends, as needed.. . Company Location: Serbia.